說不出口的歉意可以以道歉信表達,下面公文站小編為大家推薦的是公開道歉信格式范文，歡迎閱讀參考。

　　公開道歉信格式范文(一)

　　Dear Sir or Madam,

　　I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.

　　Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.

　　I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.

　　I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.

　　Yours，

　　Eva

　　公開道歉信格式范文(二)

　　Dear Mrs. Donald:

　　I was terribly sorry to hear that Bertram had broken a rather expensive vase at your house while playing with Louis one day last week. He says and I believe him that it was an accident, occurring while he and Louis were kept indoors by the rain.

　　You will be glad to know that he told me of the accident himself, after a few days' silence. Probably he thought you would tell me, and when you said nothing of it, his conscience hurt more than ever. I must thank you for your own generous attitude in not mentioning it.

　　Naturally, I want to replace it or pay you its value. Will you, please, tell me which you prefer?

　　Cordially,

　　公開道歉信格式范文(三)

　　尊敬的客戶:

　　我司新廠自20xx年9月22日投產后，產能較以前有一定幅度的提高。但由于我司目前麻花生產部分工藝是手工操作，全自動生產線設備尚在安裝、調試之中，加上產品銷售自8月底開始至今是持續銷售旺季，因此當前我司產能的增長趕不上全國市場客戶銷量的大幅度增長，貨源供應不能充分滿足廣大客戶的需求，導致貴司貨不能按訂單足量、按時發出，影響貴司銷售，在此我司特向貴司表示深深的歉意!

　　為了解決當前貨源供需缺口問題，我司現加大了生產工人招工力度，計劃新增添生產線2條，并加緊對全自動生產線設備安裝、調試進度，預計不久的將來，我司產能將得到充分的緩解。

　　感謝貴司給予我司的理解和大力支持!

　　順頌商祺!

　　總經理:xx

　　xx科工貿有限公司