Unit 3 Telephone Calls 打電話
Telephone Calls
打電話
Brief Introduction
電話問詢是貿(mào)易中一種很常見的方式。對(duì)于生產(chǎn)或交易中遇到的各種問題，如果能通過電話方式解決，那便是最快捷、最有效率的。
Basic Expressions
1. This is Dajiang Food Store. How may I help you?
這里是大江食品店。請(qǐng)問我怎樣能幫到你呢？
2. Could you put me through to the toy department?
請(qǐng)幫我接玩具部好嗎？
3. I’d like to order 3 cases of beer.
我打算訂購三箱啤酒。
4. My name is Tony Smith, Shanghai Hotel Room 2107. My phone number is 6567- 8900.
我叫托尼?史密斯，住上海賓館2107房間，我的電話號(hào)碼是 6567-8900。
5. Please make a remittance of 1,500 Yuan for the books you’ve ordered. The postage is included.
您訂的書請(qǐng)匯款一千五百元過來，郵資包括在內(nèi)。
6. Hold on a moment please.
請(qǐng)稍等。
7. I’ll see if she is in.
我去看看她有沒有在。
8. I am afraid she is out at the moment.
對(duì)不起，她這會(huì)出去了。
9. I’ll be pleased to if I can.
如果能的話，我很高興。
10. Extension 121, please.
Sorry, the line is busy.
請(qǐng)接121號(hào)分機(jī)。
對(duì)不起，線路忙。
11. Could I speak to Mr. Johnson, please?
Sorry, there is no one by the name of Johnson here.
我可以和約翰遜先生通話嗎？
對(duì)不起，這里沒人叫約翰遜。
12. Could you hold on a minute? I’ll get him for you.
Certainly. Thanks.
稍等，我?guī)湍闳ソ兴?/p>
行，謝謝。
13. Mr. Smith is tied up at the moment.
OK. I’ll call again later.
史密斯先生現(xiàn)在脫不開身。
好的，我回頭再打電話過來。
14. I am sorry I wasn’t in when you called.
That’s all right.
很抱歉你來電話時(shí)我不在。
沒關(guān)系。
15. Operator, we were cut off. Could you reconnect me, please?
Just a moment, please.
接線員，電話斷了?？梢蕴嫖抑匦陆油▎?？
請(qǐng)稍等片刻。
16. Do you follow me?
Yes, please go on.
打電話
聽懂我的話了嗎？
聽懂了，請(qǐng)接著談。
17. Have you got it?
Sorry. Do you mind repeating?
明白了嗎？
對(duì)不起，你介意再說一遍嗎？
Conversations
Dialogue 1 (O=operator)
O: International Trading Co. . Good morning.
L: Good morning. May I speak to Mr. Smith, please?
O: May I ask who’s calling, please?
L: This is Miss LLi from the United Textiles.
O: Just a minute, Miss Li.
(Switches lines) Mr.Smith,
Miss Li from United
Textiles wants to speak to you.
S: Put her through, please. Hello, Mr. Smith speaking.
L: Good morning, Mr. Smith. I’m calling about the draft agreement you sent me……
-- 這是國(guó)際貿(mào)易公司。早上好。
-- 早上好。我想和史密斯先生 通話，可以嗎？
-- 請(qǐng)問您是哪位？
-- 我是聯(lián)合紡織品公司的 李小 姐。
-- 請(qǐng)稍候，李小姐。（轉(zhuǎn)線路）
史密斯先生，聯(lián)合紡織品公 司的李小姐想和你通電話。
-- 請(qǐng)把電話接過來。你好，我 是史密斯先生。
-- 早上好，史密斯先生。我打 電話是為了你寄給我的那份 協(xié)議草案……
Dialogue 2
A: Marketing Manager’s Office. Can I help you?
B: Mr. Smith, please.
A: Sorry, he is out.
B: What time do you expect him back then?
A: Sorry, I am not sure. Can I take a message?
B: No, thanks. I will call back later.
A: That’s fine. Please call again later.
B: OK. Thank you. Goodbye.
-- 這是營(yíng)銷經(jīng)理辦公室。請(qǐng)問 有什么事嗎？
-- 請(qǐng)史密斯先生接電話。
-- 對(duì)不起，他出去了。
-- 那你估計(jì)他什么時(shí)候回來？
-- 對(duì)不起，我不清楚。你要留 個(gè)口信嗎？
-- 不用了，謝謝，我待會(huì)再打
過來。
-- 那好。請(qǐng)過會(huì)兒再打來吧。
-- 好的。謝謝你。再見。
Dialogue 3
A: United Development Corp. May I help you?
B: I’d like to speak to Mr. Smith, please.
A: Who shall I say is calling, please?
B: This is Miss Zhang from ABC Corp.
A: I’m sorry, Miss Zhang, but Mr. Smith is not in at the moment.
B: When will he come in, do you know?
A: I suppose he won’t be in until 11:00.
B: May I leave a message?
A: Certainly.
B: Please ask him to give me a call as soon as he returns. He has my number.
A: Very well, Miss Zhang, I’ll do that.
B: Thank you. Goodbye.
-- 聯(lián)合開發(fā)公司。您有什么事 嗎？
-- 我想和史密斯先生通電話。
-- 可以告訴我您是哪位嗎？
-- 我是ABC公司的張小姐。
-- 對(duì)不起，張小姐，史密斯先生 現(xiàn)在不在。
-- 他什么時(shí)候來，你知道嗎？
-- 我估計(jì)他要到十一點(diǎn)才會(huì)來。
-- 我可以留個(gè)口信嗎？
-- 當(dāng)然可以。
-- 他一回來就請(qǐng)他給我回個(gè)電話。 他有我的電話號(hào)碼。
-- 好的，張小姐。我會(huì)的。
-- 謝謝。再見。
打電話
Dialogue 4
A: Is Mr. Zhang there, please?
B: Sorry. I can’t hear you. Would you please speak a little louder?
A: I said, is Mr. Zhang there?
B: Mr. Smith, the line is bad. Don’t hang up, please. I’ll have the call transferred to another line.
-- 請(qǐng)問張先生在嗎？
-- 對(duì)不起。我聽不清楚。請(qǐng)說 大聲一點(diǎn)好嗎？
-- 我是問，張先生在嗎?
-- 史密斯先生，電話線路不清 楚。請(qǐng)別掛，我把電話轉(zhuǎn)到 另一條線路上去。
Dialogue 5
A: (on the phone) Hello? Smith here.
B: Oh, Mr. Smith, my name is Melva Miller. You don’t know me, but I’m a friend of Mike Black.
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