Feedback is a gift, they say, and it’s one of the most powerful tools in your skills toolkit as you grow as a manager and a leader. It's important to know when to give feedback and how to do so in an effective and constructive way.人們說，反饋就像一份禮物，當你晉升至經理領導層，它就成了你技能庫里一項最有力量的工具。知道何時該給下屬反饋，通過何種有效且有建設性的方式給予反饋非常重要。

　　There are a few rules that you should observe here in order to make this effective:如果你希望你的反饋能達到目的，不妨參照以下幾個方法：

　　1. Always be specific rather than making sweeping statements.1.具體精準而非泛泛而談。

　　Refer to a specific (recent) occasion, a particular action in order to focus the discussion on a tangible case.指的是評論特定的場景（或最近的情況），某一活動，這樣做就為了把討論的話題圍繞著具體的事件。

　　2. Describe the behaviour rather than evaluating it.2.描述行為的本身而不是對它做出評判。

　　Express what you have observed, and how that makes you feel, rather than making a judgment on whether a particular behaviour is good or bad.說出你所觀察到的，以及你的個人感受，而不是盲目地評判某一行為的好與壞。

　　3. Focus on the behaviour rather than the person.3.對事不對人。

　　A person cannot change who they are but they can change the way in which they behave so focus on that specific way of acting.一個人無法改變自己的性格，但可以改變自己的行事方式，所以請關注在事情的處理方式上。

　　4. sure you’re giving feedback for the right reason.4.確保你的反饋有理有據。

　　Think of what the effect will be on your relationship with the person receiving the feedback, and make sure that you’re not simply venting your frustration but rather that you’re giving constructive input.想一想這次反饋對于你及接收反饋的對方在關系上的影響，同時得確保你不只是發泄自己的不滿，相反，你在給予有建設性的輸入。