酒店為服務不到位作一份道歉信。下面是小編給大家整理收集的關于酒店道歉信中英文范文，希望對大家有幫助。

　　尊敬的客人:

　　Dear Guests:

　　歡迎閣下蒞臨全新的XX華龍億豪大酒店!

　　Welcome to Hualong Magnate Hotel, Shaoshan!

　　相信我們酒店按照五星級標準的設計、設施及服務，皆能迎合當代商務及旅游人士的種種所需。然而，由于我們酒店正處于試營業中，有部分設施及服務項目不到位，屆時引起閣下不便之處，敬請諒解。

　　Our international 5-star standard designed facility and service will meet businessman or traveller’s demands. However, we feel very sorry for all the inconvenience due to some facility and service is still in soft-opening.

　　同時，我們酒店管理層及全體員工將上下一心，當竭盡全力盡快改善目前不盡理想之狀況，希望能為閣下的下次光臨提供更加完善及周到的服務而努力。

　　Meanwhile, our Chain of commands will try our best to amend the unideally situation and ceremoniously setting up, offer you more thoughtful consummate service.

　　此外，我們十分渴望得到閣下的一切意見，如蒙賜教，感激不盡，歡迎隨時直接與本職聯絡!我的電話號碼是:XXX(分機)。

　　Furthermore, we are eager for getting your kindly comment. We’re very appreciated for your cooperation. Welcome contact with me directly. My telephone is 8XX9(ext.).

　　誠意致歉!

　　Sincerely apologize!

　　再次歡迎閣下的光臨!

　　Looking forward your next coming!