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　　最新侵權(quán)道歉信范文(一)

　　來自Amazon.ca的問候

　　我完全了解你在這方面的關(guān)注，請接受我們真誠的道歉，在我們的網(wǎng)站上這個上市。

　　客戶反饋，就像你真的可以幫助我們繼續(xù)改進(jìn)我們的商店，并提供更好的服務(wù)我們的客戶。

　　這是原因，我轉(zhuǎn)發(fā)的信息關(guān)于這個清單的人適宜內(nèi)部進(jìn)一步調(diào)查并采取適當(dāng)?shù)男袆訌奈覀兊木W(wǎng)站刪除自殺T恤相關(guān)項(xiàng)目盡快。

　　我們意識到這一事件反映了在Amazon.ca負(fù)

　　你所提供的反饋已經(jīng)傳遞給了相關(guān)的人。

　　我們確實(shí)想確保我們的網(wǎng)站是安全的，方便所有買家，因?yàn)檫@個原因有規(guī)則管理某些項(xiàng)目的上市。

　　既然我已經(jīng)把這個轉(zhuǎn)發(fā)到適當(dāng)?shù)牟块T，我可以向你保證，很快我們將刪除此項(xiàng)目從我們的網(wǎng)站。

　　除了廣泛的選擇項(xiàng)，在Amazon.ca我們的目的之一是提供一個方便、快捷的服務(wù);在這種情況下，我們還沒有達(dá)到這一標(biāo)準(zhǔn)，請接受我真誠的道歉。

　　我很抱歉，這一切。我希望你會把這視為一個孤立的事件，給我們另一個機(jī)會在未來。感謝你的耐心和理解。感謝給我們時間找到最好的解決方案。

　　我們會感謝你的反饋。請使用下面的鏈接告訴我們你今天的經(jīng)驗(yàn)。

　　誠摯的問候，

　　kumaresh R.

　　最新侵權(quán)道歉信范文(二)

　　Hello from Amazon.ca

　　I completely understand your concern in this regard.Please accept our sincere apologies for this listing on our website.

　　Customer feedback like yours really helps us continue to improve our store and provide better service to our customers.

　　This being the reason, I’ve forwarded the information regarding this listing to the appropriate people internally to investigate further and to take appropriate actions to remove Suicide T-shirts related items from our website as soon as possible.

　　We realize this incident reflects negatively upon Amazon.ca

　　and the feedback you've provided has been passed on to the relevant people.

　　We do want to make sure that our site is safe and convenient for all buyers, and for that reason there are rules governing the listing of certain items.

　　Since I've forwarded this to the appropriate department I can assure you that soon we will remove this item from our website.

　　In addition to a wide selection of items, one of our aims at Amazon.ca is to provide a convenient and efficient service; in this case, we have not met that standard, please accept my sincere apologies.

　　I'm very sorry about all of this. I hope you'll consider this an isolated incident and give us another chance in the future. Thanks for your patience and understanding. Thanks for giving us time to find the best solution.

　　We'd appreciate your feedback. Please use the links below to tell us about your experience today.

　　Best regards,

　　Kumaresh R.

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