道歉信是要向對方陳述無法答應的所請所托的原因，對不愿為的事，可聲明自己的一貫主張，對不能為的請托，更應陳述理由，說明自己為什么不能為。下面是小編整理的英文侵權道歉信范文，供大家參考!

　　英文侵權道歉信范文一

　　Hello from Amazon.ca

　　I completely understand your concern in this regard.Please accept our sincere apologies for this listing on our website.

　　Customer feedback like yours really helps us continue to improve our store and provide better service to our customers.

　　This being the reason, I’ve forwarded the information regarding this listing to the appropriate people internally to investigate further and to take appropriate actions to remove Suicide T-shirts related items from our website as soon as possible.

　　We realize this incident reflects negatively upon Amazon.ca

　　and the feedback you've provided has been passed on to the relevant people.

　　We do want to make sure that our site is safe and convenient for all buyers, and for that reason there are rules governing the listing of certain items.

　　Since I've forwarded this to the appropriate department I can assure you that soon we will remove this item from our website.

　　In addition to a wide selection of items, one of our aims at Amazon.ca is to provide a convenient and efficient service; in this case, we have not met that standard, please accept my sincere apologies.

　　I'm very sorry about all of this. I hope you'll consider this an isolated incident and give us another chance in the future. Thanks for your patience and understanding. Thanks for giving us time to find the best solution.

　　We'd appreciate your feedback. Please use the links below to tell us about your experience today.

　　Best regards,

　　Kumaresh R.