道歉信常用英語詞匯：

　　apologize to sb. for sth 因為...向某人道歉

　　fault 錯誤

　　remedy 補救

　　forgive 原諒

　　make an apology 道歉

　　shoulder the responsibility 承擔責任

　　道歉信常用英語句型：

　　He wrote a letter of apology to the hostess.

　　他給女房東寫了一封道歉信。

　　He wrote a very formal letter of apology to Douglas.

　　他給道格拉斯寫了一封非常正式的道歉信。

　　I feel very guilty for what I have done to you.

　　對你們的所做所為我感覺很內疚。

　　Please accept my most cordial and humblest apologies for…once more.

　　請在再次為……接受我真誠的道歉

　　【英文道歉信范文】

　　Dear Ashley,

　　Please accept my deepest apologies for my mistake in regard to leaking customer information to people from the other department.

　　It was not my intention to create such an awkward and embarrassing situation for our department.

　　If there was any good that came out of this unfortunate experience, it is that I have grown and learned alternative approaches to these situations.

　　Please feel free to let me of your thoughts and concerns over this matter. You can reach me at email.

　　Sincerely,

　　xxx