1Learn How to

　　we"ve all been taught that we should help people. it is the right thing to do and will make us popular with others. it may even win us favors in return. however, we must be realistic. we can"t say yes to every request. if we did, we would fail or go crazy for sure. sometimes we simply don"t have the time to help. in this case, we must know how to say no politely.

　　when we need to say no, here is one method we can try. first, we should tell the truth. if we really can"t do something, we should just say so. second, we should remember to refuse requests politely. we must communicate clearly, but must also be sincere and sympathetic. a true friend will understand. finally, we must not feel guilty about saying no. sometimes refusing others is the right thing to do. it can save ourselves, and them, a lot of trouble. in short, we cannot please everyone all the time. refusing favors is a part of life.

學習如何說不

　　我們都被教導說，我們應該要幫助別人。這是應該做的事，而且這樣做會使我們受人歡迎。它甚至會為我們贏得一些回報。但是，我們必須要實際一點。我們不能答應每一個要求。如果我們這么做，我們就一定會失敗或發瘋。有時候我們確實沒有時間去幫忙。既然如此，我們就必須知道如何有禮貌地說不。

　　當我們需要說不的時候，有個辦法我們可以試試。首先，我們應該要說實話。假如我們真的辦不到某件事，我們就應該說不。第二，我們應該記得要客氣地拒絕對方的要求。我們必須清楚地表達，但態度也必須真誠并且表示同情。一個真正的朋友會諒解的。最后，我們不必為了說不而覺得有罪惡感。有時候拒絕別人才是我們應該做的事。它可以替我們自己和別人，都省下許多麻煩。總而言之，我們無法一直取悅每個人。拒絕請求是人生的一部分。