概述:

　　社交書信包括的內容很多，如邀請信、推薦信、介紹信、證明信、賀信、感謝信等等。寫社交書信時切記如下幾點：

　　(1)所有的社交書信都有明確的目的。因此，寫社交書信時要一矢中的。

　　(2)不要寫不相干的事。

　　(3)寫上必不可少的事實，如時間、地點等。

　　(4)不要在一封信中將商務與社交混為一談。

　　證明信(Certificate)

　　證明信包括下列幾項：

　　(1)你是以什么資格了解被證明人或被證明公司的。

　　(2)你認識被證明人或被證明公司有多久了。

　　(3)被證明人或被證明公司的可靠性和能力如何。

　　Euston UK LTD

　　81?85 BARNLEY ROAD

　　DUNDEE

　　28th September， 1996

　　Ref: PVH/ltj

　　Jason ＆ Son Ltd。

　　Parkside Manor

　　Burnside

　　Dumfries

　　Dear sir：

　　Thank you for your letter of 20 September， requesting a reference for Clairish Computers Ltd。 The answers to your questions are as follows:

　　1。 We have employed Clairish Computers Ltd。 since January 1995。

　　2。 Clairish Computers has helped our company rectify a new computer system that had been badly installed by another firm of consultants。 It has drawn up a system specification for a replacement system and has chosen appropriate hardware。

　　3。 We did not select Clairish Computers from several candidates。

　　4。 We were not first time computer users。

　　5。 Our first system is working satisfactorily。 The replacement system is still too new to comment on。

　　6。 We are satisfied with the work of Clairish Computers。 The various stages were completed on time， and the charges agreed with the quotes。

　　7。 There was continuity of staff at Clairish Computers。 Ian Baird managed the work， which was carried out by Alex Johnston and James MacReady。

　　8。 The staff training was effectively carried out。